Data Loader for Marketo is a powerful tool for extracting data from Marketo to database such as SQL server. After we developed this tool and realized that lots of companies are having the same need as us, so we started to promote it as a product. I have set up all the social channels (facebook, linkedin, twitter, blog) to generate article and awareness. At the same time, I also performed as a web designer, not only design the website but also communicated with web-developer of my concept. Applying the skills and knowledge learn from previous internships, i conduct with SEO which improves our ranking and reached the great ranking in the Google Search engine on the first page. I'm also using Google analytics to analyze the user behavior to improve website design which make it with clear content and friendly user interface.
- Conducted SEO on website and content improvement boosting 60% page views and 80% exposure. Google became one of the main source where our users come from.
- Conducted website design and coordinate with developer for UX improvement.
- Perform online-marketing via social, eDM, blog and community
- Analyze Marketing performance via Google Analytic and Google search console to make improvement on our marketing strategies.
2017-7 - 2017-7
IBM Watson chat bot
As a part of IBM watson team, we dedicate to use Machines learning skills to develop a chatbot for reducing the CRM cases(Supporting cases/ log). We expected this chabot with IBM AI Watson techniques. I'm in charge of Dialog development and trying to use user experience perspective to build a human-like chatbot. I'm responsible for the dialog design, focusing on the logic of workflow and dialog flow. We build up the structure of Watson and implement it in to our support portal
2017-2 - 2017-9
Performing as a communicator with not only engineers , customers and also social networks. I beli...