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- Conducted AWS training for team members with only on-premises experience, enhancing their cloud skills. - Managed operational improvements including environment setup, procedural documentation, CLI implementation, and documentation of tacit knowledge.
- Provided operational support and development assistance for autonomous driving and connected car service platforms on Azure. - Managed progress for vehicle test teams in China, facilitated communication between operations teams, and provided technical support. - Coordinated specifications and deadlines with developers in France and India using Scrum development methodology.
- Led a team of five for additional development and operations of a financial customer management package. - Engaged in client negotiations, requirement definitions, estimates, schedule management, frontend modifications, and code reviews. - Managed English documentation and external developer coordination.
- Defined requirements for ERP overhaul (NetSuite) and managed internal negotiations and collaborations with overseas vendors. - Contributed to EC site (Shopify) form modifications, AWS integration (Lambda, API Gateway), and planned and developed an internal grade manageme
- Enhanced supply chain efficiency by improving SQL performance (e.g., reducing execution time from 90 to 15 minutes), enabling rapid provision of executive reports. - Designed and developed inventory update tools (Excel VBA) for overseas members, including requirements gathering (in English).
- Managed on-site service for network equipment, including issue handling, kitting, and technician dispatch, effectively making decisions in high-pressure, time-sensitive situations. - Achieved an 80% reduction in lead time for worker dispatch through digitization (FAX to