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Rakuten USA / Senior Manager, US Incubation Office & Group CEO Office
10+ years experience in E-Commerce and IT Industry specialized in leading cross-functional global projects across business strategy, technology and operation. Working directly with group CEO Hiroshi Mikitani as usual, directly managed 10+ members and control the budget amount of over million USD.
Working directly under group CEO Hiroshi Mikitani as follows: ・M&A, startup investments in US ・New service developments in US
・Responsible for Rakuten group’s structured data (product catalog) globally and its monetization (Japan, US, Europe) ・Especially focusing on developing US catalog platform in collaborating with subsidiaries such as Ebates, Rakuten Marketing, Rakuten.com, Slice, etc.
・Strategy lead to improve the search experience of e-commerce platform (Rakuten Ichiba). ・Enhanced the customer-oriented culture and introduced "NPS" as key business KPI
Two-year leadership program spanning four rotational assignments. These assignments include: financial planning, accounting, operations analysis, auditing, forecasting, treasury/cash management, or commercial finance.