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Heidi Wong

Plotio Financial Group Ltd / Customer service clerkHong Kong

Heidi Wong

Plotio Financial Group Ltd / Customer service clerk

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Plotio Financial Group Ltd5 years

Customer service clerkPresent

- Present

Job duties -Answer customer and sales enquiry on QQ system -Create a new service account to customer and sales at the target time -Daily work distribution chart for the team

Lalamove 6 years

Marketing Assisant

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Job duties -Engage with partnership, develop a cooperation plan and forecast the financial budget of the proposed event. -Create a good contents on social media post (Facebook, Instagram, Blog, eDM)

Lalamove1 year

Senior Customer service ambassador

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Job duties -Handling customer and driver enquiries via phone call and e-mail -Provide a training for new join colleague -Weekly schedule of the team

Apple Retail Store 5 years

Specialist

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In this past years of my Apple journey, I try to a different role to improve my competencies. I become an IS&T champion. In this role, we need to clarify our in-store-material is a good function, including software(wifi network, easypay apps, e.g.) and hardware(payment mac

Hong Kong Disneyland 5 years

Attraction and guest service host

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Partner with teammate to finish the attractions daily opening and closing checklist. If the attraction have temporary stop, we must act quickly to evacuate. Create a magical moment to our customer.

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