DFS Group Limited / Team Lead, Sales - Tory Burch & Marc Jacobs
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An experienced Manager across finance, retail and security sector who practice Agile mindset in every aspects of everyday life and work.
Serving your company and growing together.
· Partner key stakeholders such as the Inland Revenue Authority of Singapore (IRAS), Ministry of Health (MOH) and Ministry of Manpower (MOM) to develop new digital platform for secure data management and sharing.
• Manage a team of 15 Sales Associates. • Drive sales through innovative action sales, clearance, promotions, and incentive targets. • Handles matters regarding staff discipline and involved them in service improvement via coaching sessions.
This is a project which I created for DFS Recruitment drive in 2017. It won the My Changi Story best video award. I was the Editor of the short film and also co-director, script writer and actor.
Video and Print. Creates and customise corporate videos.
• Founded Make a Statement - a Temporary Tattoo company which specializes in premium temporary tattoos for beach and rave parties. • Promote the use of temporary tattoos as accessories vs conventional accessories to people who like to change their accessories often and feels that conventional accessories are not practical in parties and events.
A start up offering services across hotel bookings, corporate travels, car rentals, visa and insurance among others through the means of best-in-class booking technology with smart analytics and worldwide partnerships.
• Directly managed 300+ airport security screeners and auxiliary police officers for arrival screening operations. • Involved in client engagement, staff training, managing and counselling staff, analysis of daily operations and also resolve any issues on the ground. • Performed service recovery on behalf of the organisation.
• Engaged with public and resolve daily operations issues with high integrity and accountability. • Trained with investigation skills to profile forged documents and people of interest.
Host live radio show and outdoor events.
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DFS Group Limited / Team Lead, Sales - Tory Burch & Marc Jacobs