Ajazmine Chan
Hong Kong
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Ajazmine Chan
Exploring the world is my job.
Experienced front desk agent with a demonstrated history of working in the hospitality industry. Skilled in front office, customer service. Learning the language of Francaise. Love to study.
K11 concepts Ltd2 years
Customer Service Officer
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- Obtain and evaluate all relevant information to handle product and service inquiries - Provide feedback on the efficiency of the guest service process
The Royal Garden1 year
Front desk Office
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- Maintain comprehensive knowledge of standard reservation procedure and to operate the reservation system - Greeting the guest when they approach to counter
Regal Oriental Hong Kong1 year
Front Desk Officer
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- Greet guest using their name and ensure that they depart the hotel with positive impression of our service - Deal directly with guest by phone or face-to-face - Attend to customers' complaints or requests
Grand Hyatt Hong Kong1 year
Trainee(Intern)
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- Respond to calls for housekeeping problem such as spills - Distribute linen, towels and room supplies using wheeled carts
Shangri-la Hotels and Resorts2 years
Trainee(Intern)
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- Maintain full knowledge of bar and menu items - Record guest orders in a clear manner
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