Erica Lai

China International Group Corporation Limited / Assistant Manager of Administration and Human Resources OfficerHong Kong

Erica Lai

China International Group Corporation Limited / Assistant Manager of Administration and Human Resources Officer

Never stop dreaming

I have been working in administration field for 10 years, from Receptionist to Senior Officer. Thus I am familiar with most of the operation of admin work. With such working experiences, I believe I am a good leader and team player.

Ambition

In the future

Trying to be a prefect administrator in a company, provide a good working environment, assist to smooth the daily operation in the office, host company event in a fantastic way and build up employees' loyalty.

China International Group Corporation Limited8 years

Assistant Manager of Administration and Human Resources OfficerPresent

- Present

- Direct report to Deputy General Manager - Provide full spectrum of administrative and human resources duties - Supervise admin team including administrative assistant and company driver

H&M Hennes & Mauritz Limited2 years

Receptionist & Travel Responsible

-

- General receptionist duties - Monitor office supplies and maintenance including stationery, pantry items, office equipment etc. - Handle incoming call and greet guests in a professional manner

Chinaoil (Hong Kong) Corporation Limited3 years

Assistant Administrative Officer

-

- General receptionist duties - Monitor office supplies and equipment maintenance - Handle incoming call and greet guests in a professional manner - Provide secretarial support to management team and their family

Gong Brothers Asia Limited4 months

Administrative Assistant

-

- Monitor office supplies and equipment maintenance - Organize company events such as Christmas party and Annual dinner - Travel arrangement, including flight ticket, hotel reservation and monitor staffs’ travel insurance

University of Northumbria at Newcastle

BA (Hons) of International Business Management

Darton Limited7 months

Receptionist

-

- General administrative duties and provide clerical support to Admin & HR Department - Monitor the incoming / outgoing parcels and documents - Assist for daily attendance record and monthly payroll calculation

Kin Kei Hardware Industries Ltd.3 years

General Clerk

-

- Processes daily incoming email / mail / fax - Follow up customers’ order, including sourcing, quality control and arrange delivery - Assist for custom clearance and bill of lading arrangement - Monitor office supplies and equipment maintenance

Hong Kong Disneyland / Walt Disney World1 year

Merchandise Host II / Hong Kong Cultural Representative

-

- Provide professional and quality guest service and facilitate sales services - Maintain smooth day-to-day store operations - Build up After Sales Service Team to handle complaint about products and goods - Arrange duty roaster for in-store cast member

Methodist Education Centre

Professional Diploma in Business Administration


Skills

  • administration

    0
  • Human Resources

    0
  • Customer service

    0
  • Travel Arrangements

    0
  • Customer support

    0
  • Clerical Skills, Receptionist, Compensation and Benefits and 2 skills

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