Helen Ho

. A broad range of management studies included: HR, Finance, Account, International Business, Marketing, Logistics and supply chain management. . Major: Marketing.

. Plan and monitor the ongoing company presence on social media (Facebook, Instagram) . Prepare online product promotion content with photoshoot and video and organize their distribution through various channels (Facebook, Instagram)

· Monitor luxury products production processing and international delivery arrangement included visiting Shenzhen factory, creating installation and packing handbook for internal and external users. · Handle paperwork included daily, monthly, quarterly delivery schedule, p

· Involved whole operation process in Jewelry e-commerce market included input daily diamond and jewellery orders, asking for payment approval, shipping arrangement to international cities and packing the jewellery. · Being a coordinator for every department in the company.

.Maintain company training centre operation .Reception duties (i.e.) Manage room booking & answer enquiries .General administrative support for the account & merchandising .Customer service by phone and face to face

.Admin Clerical work .Answer enquiries for teachers by phone, post or face to face. .Process and manage applications.

.Customers Serving .Assist Manager to train new staffs .Coffee bean and equipment product promoter .Brewing Coffee & Tea, special drinks .Cashier

.Human & merchandise management .Training staffs for brewing and cupping coffee .Speciality Coffee sharing to customers .Brewing single-origin coffee with a different method .Baking dessert and create a light meal

.Presenting social enterprises concepts, house-roasted coffee bean .Assisting cafe counter opening in Tai Koo .Training staffs for service and coffee knowledge .Being a tutor of latte art and cupping coffee course and workshop

.Waitress & barista 　 .Cashier