Sevina CHEN
Lify Wellness / Marketing & PR Intern
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Sevina CHEN
Lify Wellness / Marketing & PR Intern
Hi this is Sevina, PolyU graduate majoring in Hotel Management. With my interest and study focus in hotel, I have been fascinated by the convenient butler/concierge service and have had multiple work exposure to luxury hotel operation and customer service. That's why I'm interested in Butler's approach to home management service and believe the pursue of home comfort can stand out from the market!
Ambition
In the future
I would like to pave my career path in the industry that can make people happy or enhance their comfort. Most importantly, I would like to apply my relevant experience and interest in hotel management, marketing and project management in my work as I believe the passion in the work can give me great job satisfaction and motivation. I'm in
Lify Wellness3 years
Marketing & PR InternPresent
- Present
- Designed and executed social media campaigns, strategies and multi-media promotion materials - Maintained and expanded KOL/business partnership - Conducted customer feedback survey, analyzed and interpreted the survey result
- Student Volunteer / Hospitality Industry Technology Exposition & Conference (HITEC)
- Assisted with world's largest hospitality technology conference in the USA - Participated in education seminars and the Entrepreneur 20X Competition - Worked and connected with hospitality students from USA, Canada and Dubai
The Hong Kong Polytechnic University4 years
BSc (HONS) in Hotel Management
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- Cumulative GPA: 3.54/4.30 - Honors: Dean’s List and Upper Second Class Honors - Course Highlight: Marketing; Strategic Management; Revenue Management; Accounting and Finance; Hotel Development and Operation; Consumer Behaviors; F&B Management
Forte Hotel Group, Taiwan2 months
Marketing & PR Executive(Side)
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- Developed a rebranding project for travel fair and directly reported to Deputy General Manager of the group - Coordinated 14 marketing activities that are in partnership with KOLs and business - Optimized social media pages and prepared promotional materials
Munich University of Applied Sciences5 months
Tourism Management
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The Ritz-Carlton, Millenia Singapore6 months
Guest Recognition Intern
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- Personalized guests experience based on individual preference and integration of CRM software - Built guest relations strategies and managed 400+ VIP database in OPERA and Marriott property system - Cultivated communication skill and cross-departmental cooperation in luxury hotel environment
Skills
Accomplishments / Portfolio
言語
- Mandarin - Native
- English - Native
- Chinese - Conversational