Wai Yan Ki

To serve customer and ensuring the enrolment process go smoothly. Explain the course details to students if they are uncertain. Also responsible for different product emails routinely. Assists in administration such as Library duties.

My main duties in the centre was to help the students on their homework and make sure that they finished their homework before they leave. In the classroom, as a tutor I must make sure that they are focused and well behave.

We were split into teams of four and we have to create a four minute video based on the topic ‘Leadership’. Our team decided that we would do Female Leadership in Sports. Since there were only four people in our group and much to accomplish. Each person had to take up more than one role. For me, my main role was the Editor, Social Media M

For this job, I was required to helped the customer on their phones to solve their problems regarding the software. My main duties was to manage emails from both the internals and external, identity them and send them to my colleagues. I was also required to set up an Excel Document each day to conclude the amount of calls for the day. Wh

With this job, I took up serval duties. Firstly, I helped organising the Pre-booked services for local and overseas customer through the phone. Secondly, I was also required to update and recheck the Excel File on the revenue and profits. Thirdly, I would also respond to the complaint calls from the customer and solve it the best of my a