What we do
Meltwater, a pioneer of media intelligence and now Outside Insight, gives businesses the information advantage they need to stay ahead. More than 30,000 companies, ranging from large companies to government agencies, from small and medium-sized enterprises to NPOs, have used Meltwater’s media intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. Meltwater is dedicated to personal, global service built on the local expertise of 55 offices across six continents.
Meltwater is also committed to fostering the data science ecosystem through MEST, a pan-African entrepreneurial program and incubator, and Shack15, a global data science community. Our product is constantly evolving, and we have a proven track record of innovation as we have acquired 16 companies to unlock new and exciting opportunities in our business.
Why we do
Team work and collaboration
Celebrating Success Together!
Meltwater culture is based on a fundamental belief in people and the potential they possess. We create an environment where our people are motivated by their colleagues to discover new strengths and shine even brighter.
We keep our entrepreneurial spirit alive within every team and every department—delighting in hard work and relishing the feeling of accomplishment that comes with it.
Our values are at the core of our culture, and they can be summed up by the acronym MER, which means “more” in Norwegian.
Moro
[‘mo(·)ro]
This is the Norwegian word for "fun." We believe that in order to become truly successful, we should all enjoy what we do on a daily basis. That’s why we promote a fun, collaborative working environment, where individuals should feel comfortable and inspired. We strive to partner with our customers to deliver an enjoyable experience throughout their entire journey with Meltwater.
Enere
[‘e nðr’e]
In Norwegian, this means “number one.” At Meltwater, ‘average’ isn’t good enough. Our goal is to build a groundbreaking company, where team members push themselves beyond their comfort zone, to develop as professionals, and as people. Our customers should expect that we will go above and beyond to provide a world-class product and service, and that we will always put them number one.
Respekt
[re’spekt]
This is the Norwegian word for “respect.” We believe that it matters how a company or an individual becomes successful. We are not willing to achieve success at any cost, and we believe that there is always a right way to become number one. We have a strict ‘no sharp elbows’ policy, and we should treat all of our colleagues and customers with respect and humility. Likewise, our customers should feel respected, valued, and appreciated in every interaction that they have with Meltwater.
MER
An acronym for Moro, Enere and Respekt, which creates the Norwegian word “more.” We celebrate our victories without losing our drive to improve—whether in reaching p
How we do
Meltwater helps companies make better, more informed decisions based on insights from the outside. We believe that business strategy will be increasingly shaped by insights from online data. Organizations will look outside, beyond their internal reporting systems to a world of data that is constantly growing and changing. Our customers use these insights to make timely decisions based on real-time analysis.
Billions of conversations take place in social media every day. Those discussions help people make all kinds of purchasing decisions and influence public perceptions of businesses just like yours. Whatever kind of business you’re in, people in social are talking about your industry, your competitors, and you.
If you’re not paying attention, you’re missing opportunities.
Meltwater can help you start listening.
Whenever somebody mentions your brand on social media, or talks about a topic that’s important to your business, you should know about it. Meltwater offers the industry’s most comprehensive social listening platform, so you can be sure you never miss a thing. Our tool scours data feeds from:
Twitter
Facebook
Instagram
YouTube
Reddit
Twitch
Pinterest
TikTok
Blogs
Discussion Forums
Podcasts
Online News
Consumer Reviews Sites
Wherever your company is mentioned, Meltwater makes sure you know about it. We even use AI algorithms to spot when your brand gets talked about, in thousands of podcasts. Why waste time regularly performing a manual keyword search
