Get to know the Team!
As a Junior Account Manager, you will be responsible for establishing and managing strong business relationships with long-tail merchants to increase their engagement with GrabFood.
The Day to Day Activities!
- Prepare and conduct 1 hour business reviews for long-tail merchants, making recommendations based on qualitative and quantitative analyses of merchant data
- Gain a deep understanding Grab's products (ie. Ads or Marketing services) and business goals to inform cross-sell strategy
- Work with the Merchant Strategy and Execution team to manage the pipeline of merchants scheduling business reviews
- Maintain detailed notes on the business review and merchant needs post-review
- Work with the broader Grab team (Sales, Operations, Marketing) to develop value added services for long-tail merchants (ie. Webinars, Conferences, Product enhancements)
The Must-Haves!
- Bachelor (or above) degree in Business/ Management or equivalent
- Excellent communication skills in both written and spoken English
- Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
- Ability to give attention to detail without losing sight of the big picture
- Strong quantitative skills and ability to present complex concepts in clear, concise, understandable way
- Have a competitive edge and thrive in a team environment
Join Grab on an incredible mission - click "I'm interested"!