Alarm.com is the leading platform for the intelligently connected property. Millions of people depend on Alarm.com's technology to monitor and control their property from anywhere. Centered on security and remote monitoring, our platform addresses a wide range of market needs and enables application-based control for a growing variety of Internet of Things (IoT) devices. Our security, video monitoring, intelligent automation and energy management solutions are available through our network of thousands of professional service providers in North America and around the globe. Alarm.com's common stock is traded on the Nasdaq under the ticker symbol ALRM. Alarm.com earned the Top Workplace™ award for its employee culture and the meaningful work we do every day to develop and bring to market new technology that will make millions of people safer and help them use energy more efficiently. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit www.alarm.com.

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WHY WORK FOR ALARM.COM? Collaborate with outstanding people: We hire the best. Our quality standards are high and our employees enjoy working alongside other high achievers. Make an immediate impact: New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. You are empowered to perform as soon as you join the Alarm.com team! Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business Work with latest technologies: As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and backend application development and hosting. Focus on fun: Alarm.com places high value on our team culture

RESPONSIBILITIES: The Strategic Technical Account Manager’s primary job responsibilities will include: Managing technical relationships with key accounts in the APAC region under the guidance of the international business development team Assisting with pre-sales engineering needs for key prospects and entry into new markets Acting as a technical escalation point for potential issues in the region Providing product introduction, installation, and support trainings to our business partners Gathering feedback from partners and partner customers on how we can further localize our product offering for the market Representing Alarm.com at various industry events along with the business development team Staying up to date with new Alarm.com product release features in order to properly respond to partner inquiries Collect feedback from key partners, Identifying product and feature improvements for local markets Traveling across the region to engage with strategic dealer partners REQUIREMENTS: BA or BS in an Engineering, Mathematics, or Sciences field is preferred but not mandatory Language requirements – must speak Japanese at professional/native level, fluent in English Electronic Security, CCTV, or IoT-related industry experience is a plus 2+ years work experience in technical support and/or account management The ability to communicate with customers and vendors, both in writing and verbally in a clear, professional manner A highly motivated self-starter who is able to operate independently Excellent people skills; natural customer service orientation and disposition – candidate must enjoy working with clients and supporting internal customers in the organization Excellent problem-solving skills The ability and commitment to meet deadlines, even during high volume periods Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint Ability to travel up to 75%