This person will play a supportive role in the Operations team and will act as support for the following tasks below: • Assist and handle merchandise returns OR Assist in pre-cataloguing duties • Follow up, communicate and work closely together with the customer support team to insure that proper quality assurance standards are satisfied and are properly shipped in accordance to company standards • Liaise, manage and fully support external clients along with handling all issues related to shipments and distributions • Ensure inventory integrity • Resolve any technical issues that may emerge and support the team in troubleshooting • Perform other duties as required within the Logistics area of responsibility. • Execute side back office activities and other administrative tasks as needed Requirements • Japanese ability is required. • English ability is highly preferred but is not required • Must be competent and knowledgeable with MS Office Applications • Strong communication, analytical and organizational skills – highly motivated and is a self-starter