Qualifications required: - Hold undergraduate degrees (bachelor's degrees). Fresh graduates are encouraged to apply. Language Skill Requirements - English – fluent level for spoken English; Professional level for written English - Japanese- fluent level for spoken Japanese; Professional level for written Japanese Essential skills needed for the role: - Logical and creative thinking skills; - Always having an open mind and being keen to explore new solutions and new tools; - High level of accuracy and strong attention to detail; - Confidence in communicating with respondents in different countries and from different backgrounds; - Ability to keep work well-organised; - Ability to work under pressure and under tight deadlines; - Ability to produce quality work independently; - Ability to work on multiple projects simultaneously; - Effective prioritisation of tasks and personal time management; - Willingness to reply to emails / social media messages outside standard working hours, if necessary, to cope with international respondents’ time zones; - Good understanding of major social media platforms; - An excellent telephone manner - Confident interpersonal and communication skills